We’re seeing a lot about strong customer authentication ( SCA ) at the moment because of the requirement of the Second Payment Services Directive (PSD2) that comes into force in September. That’s because there’s a lot of fraud online, it’s getting worse and the strong authentication of people (in this case, online customers) is seen as being a way to tackle it. PSD2 demands SCA, and this means that European banks and Payment Service Providers (PSPs) have had to up their game. Strong authentication, in this context, means “two factor authentication” (2FA). What 2FA means is that you must present two “factors” to demonstrate you are who you say you are. The three factors you can choose from are something you have, something you are and something you know (or, in my case, something I had, something I was and something I’ve forgotten). When you buy something in a shop, for example, you present a credit card (something you have) and put in a PIN (something you know). When you enter the co...