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Hope for bank fraud victims: 'We were robbed of £47,000 – but the ombudsman took our side'

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Andrew Goodwill, founder of the Goodwill group, which fights fraud, said: “The ombudsman’s ruling, while it will not set a formal precedent, suggests there was a flaw in the due diligence that Lloyds should have carried out when the fraudsters’ account was opened.”

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Hope for bank fraud victims: 'We were robbed of £47,000 – but the ombudsman took our side'

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