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How algorithms help us trust strangers

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"In Who Can You Trust? the writer Rachel Botsman argues that we are at the start of an exciting third age in human trust. The first age was local, when we lived in small groups and everyone knew everyone else. The second, which arrived with the industrial age, was institutional, in which we were able to confidently do business with strangers thanks to a nexus of laws and contracts. The third chapter is distributed, in which trust, instead of flowing vertically via institutions, flows horizontally through a vast, algorithmically organised network. The neighbourly interactions central to pre-industrial society have been recreated, except now a neighbour is anyone with whom we share an app."

From "How algorithms help us trust strangers".

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