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In our paper – “Are Payment Card Contracts Unfair?” – published at Financial Cryptography 2016 we show that customers have too many PINs to remember them unaided and therefore it is unrealistic to expect customers to comply with all the rules banks set: to choose unguessable PINs, not write them down, and not use them elsewhere (even with different banks).
To be honest, Stephen has got a point. I do everything that I’m not supposed to. I set all my credit cards to the same PIN as soon as I get them.
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