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FICO fraud consultant Martin Warwick, who provided the commentary in the map, said that the increased rate of personal data compromise through data breaches was one likely cause, but that customer expectations for a seamless purchasing experience also had an influence.
"We cardholders are very demanding, and if we don't get what we want then we let people know in the form of reviews and feedback, not to mention switching cards," Warwick said. "Banks want to avoid intervening unnecessarily when customers are shopping on the internet.
From UK Card Fraud Losses Climbed 18 Percent in 2015, Largest Rise in Europe /PR Newswire UK/
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