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RBS boss says customers are to blame if they're defrauded | Daily Mail Online

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"‘Banks are still placing too much responsibility on consumers to spot and protect themselves from sophisticated online scams. We’ve heard from many people who have lost life-changing amounts of money through bank transfer fraud, through no fault of their own, who are unlikely to get their money back from the banks involved.’"

RBS boss says customers are to blame if they're defrauded | Daily Mail Online

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