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'How did a fraudster impersonate me at a Lloyds branch and withdraw £8,000?'

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"Last year there were 22,525 cases of 'facility takeover fraud', where criminals steal their victims' details and impersonate the innocent party to withdraw money from their accounts, make payments in their name or upgrade products or contracts."

'How did a fraudster impersonate me at a Lloyds branch and withdraw £8,000?'

xxx

xxx

"More than 50pc of account takeovers recorded were carried out over the phone, typically to call centre staff. Just 30pc of attacks occurred online and rest of the cases involved tricking employees face-to-face"

'How did a fraudster impersonate me at a Lloyds branch and withdraw £8,000?'

xxx

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